Quality Assurance
TSO has met the internationally recognised and respected ISO 9001:2000 quality management standard following certification by BSI Management Systems. Meeting the requirements of the standard demonstrates TSO’s commitment to driving continuous quality improvement through the implementation of a Quality Management System (QMS) across the whole organisation.
View a copy of our ISO 9001:2000 certificate
This commitment is underpinned by our strategic quality objectives:
- Use the QMS as a tool to measure, monitor and implement best practice outcomes across the organisation
- Manage continuous improvement through the monitoring and measurement of Key Performance Indicators across the supply chain process
We will be reviewing our processes to meet the requirements of ISO 9001:2008 and an appropriate transition plan will be instigated to achieve certification during 2009.
View our Quality policy statement
"... there is a strong commitment to
customer focus evident at Senior Management Level, with clear plans for
developing business and the customer perception/ satisfaction process over the
next financial year."
"With regard to all sites visited over the
transition process, the overall impression gleaned is of a company that has
improved communications from the centre of the organisation across the
business, particularly on performance and improvements..."
Client
Manager for British Standards Institution